Help Center

Everything buyers and sellers need to navigate auctions, understand fees, and follow deliveries with confidence.

How It Works

Four steps from browsing to owning: register, bid, deposit, delivery.

Straight answers on bidding, deposits, payment, documents, and delivery.

Auction basics, buyer expectations, trust, and common questions.

Delivery timelines, tracking, buyer fees, and shipping guidance.

Step-by-step guide to placing bids and using Buy Now.

Reserve a lot at its fixed price and secure it with a deposit.

What happens after you win: confirmation, next steps, and timelines.

Accepted methods, invoices, deposits, and how to pay securely.

Nationwide delivery, timelines, insurance, and vehicle pickup.

Buyer protection: when you're covered and how refunds work.

Buyer Commission

Displayed as your current site-wide buyer fee setting.

Minimum Bid Step

$100

New bids must currently clear the active price by at least this amount.

Default Auction Length

7 days

Listings may vary, but this is the current default configuration.

Need more help?

For bid issues, listing questions, or delivery follow-up, contact support and include your listing ID or tracking code.